Sales Consultant- Courtesy Toyota of Brandon

Asbury Automotive • Brandon, FL

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About The Position

As an Automotive Sales Consultant at Courtesy Toyota of Brandon, you will help redefine the car-buying experience by developing customer relationships and providing exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the store through the buying process from initial contact to final sale.

The position involves answering internet leads and sales calls, setting and confirming appointments, following up with customers, conducting test drives and vehicle walk-arounds, and working with customers throughout the purchasing process. The consultant is expected to deliver strong customer service, maintain customer relationships, and use the Asbury selling process.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relationship management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale follow-up, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool for career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed