Sales Consultant - Courtesy Kia of Brandon

Asbury Automotive • Brandon, FL

1d

About The Position

Courtesy Kia of Brandon is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury aims to provide exceptional guest experiences in a fun, supportive, and inclusive environment. The Sales Consultant helps customers who inquire about advertised vehicles online and customers who visit the dealership, guiding them through the buying process from initial contact to final sale. The role uses phone and email communication, the Asbury selling process, and customer relationship management tools to identify customer needs, provide vehicle and pricing information, conduct test drives and walk-arounds, and develop lasting customer relationships.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relations management database.
• Self-motivated and able to work as a team player.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on inquiries, after-sale experiences, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours for community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed