Sales Consultant | KIA

Hendrick•Concord, CA
•Onsite

About The Position

Hendrick Kia of Concord is hiring a Sales Consultant to serve customers at its Concord, North Carolina dealership. The role involves learning customer needs, recommending Kia vehicles, presenting and demonstrating vehicle features and technology, and guiding customers through pricing, financing, trade-in negotiations, and related product options. Consultants develop sales pipelines through outreach and follow-up, maintain customer records in CRM software, coordinate with the sales team on inventory, and build lasting customer relationships before and after a sale. The position includes frequent movement around dealership facilities, both indoors and outdoors, and customer test drives. It is full-time with rotating day, evening, and weekend shifts; the dealership is open Monday through Sunday, 9:00 AM–8:00 PM. Compensation is performance-based, with a stated range of $60,000–$100,000+ per year and a starting salary guarantee available. The job posting also describes a Sales Onboarding Program with 100% paid training and opportunities for career growth within Hendrick Automotive Group.

Requirements

  • At least 2 years of direct customer-facing sales experience is preferred; automotive or similar fast-paced experience is relevant.
  • Previous dealership experience is highly desirable; motivated newcomers with strong sales backgrounds are encouraged to apply.
  • Strong negotiation skills and the ability to close deals confidently and ethically.
  • Excellent communication skills; bilingual proficiency is a plus.
  • Familiarity with CRM software and retail math principles.
  • Strong phone etiquette, relationship-building ability, and customer service orientation.
  • Demonstrated ability to build a pipeline through outbound sales and follow-up activity.
  • Valid driver's license required.
  • Ability to work rotating shifts, including evenings, weekends, and holidays.

Nice To Haves

  • Previous dealership experience.
  • Bilingual proficiency.
  • At least 2 years of direct customer-facing sales experience, preferably in automotive or a similar fast-paced environment.

Responsibilities

  • Greet customers, identify their needs, and recommend suitable vehicles from the Kia inventory.
  • Conduct product presentations and demonstrations highlighting vehicle features, technology, and EV/hybrid capabilities.
  • Develop and manage a sales pipeline through outbound calls, follow-ups, and B2B interactions.
  • Negotiate pricing, financing options, and trade-in values to close deals effectively and ethically.
  • Recommend additional products such as warranties, accessories, and service packages.
  • Maintain accurate records of customer interactions using CRM software.
  • Follow up with customers after sales to ensure satisfaction and build long-term relationships.
  • Stay current on Kia products, EV technology, and industry trends.
  • Support inventory management by tracking vehicle availability and coordinating with the sales team.

Benefits

  • Performance-based pay plans and bonuses; top earners reach $100,000+.
  • Starting salary guarantee available.
  • Employee healthcare, prescription, and life insurance with zero premiums.
  • Dental, vision, and supplemental coverage.
  • 100% paid training, including the Sales Onboarding Program.
  • 401(k) with company match.
  • Paid time off, vacation, holiday, and sick pay.
  • No-cost Employee Assistance Program.
  • Employee discounts.
  • Recognition and rewards programs.
  • Career growth opportunities within Hendrick Automotive Group.
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