Service Technician- Union on Frank (Student Living)

Greystar•Tuscaloosa, AL
•Onsite

About The Position

This position performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and functionality. The technician responds to resident service requests, completes preventative maintenance and apartment make-ready work, maintains property areas, manages maintenance supplies and documentation, and supports safety, inspections, and expense-control efforts. The position may also involve checking contractors’ work and completing other duties as assigned.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • May be required to hold certifications, such as HVAC certifications, and licenses.
  • Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as a team member.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for required reports and documents.
  • For Certified Service Technicians: EPA Type I and II or Universal certification for refrigerant recycling.
  • Hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to occasionally lift more than 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.
  • Local routine travel may be required for business meetings, training, or other work-related situations.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing tasks, and inspecting finished work.
  • Track and manage maintenance materials, supplies, equipment, tools, and other items; return unused items and notify the maintenance supervisor about reordering needs.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities through trash and debris removal, pressure-washing, general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in safety meetings and required training, and report accidents and incidents promptly and accurately.
  • Periodically inspect contractors’, vendors’, and service providers’ work to ensure it meets applicable quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for the employee’s birthday after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter.
  • 401(k) with company match up to 6% of pay after 6 months of service.
  • Paid parental leave and a lifetime fertility benefit reimbursement of up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs; compensation and benefits for union roles may vary under collective bargaining agreements or local governing authority.
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