Service Technician - The Cloud on Fifth (Student Living)

Greystar Management Services•Saint Cloud, MN
•Onsite

About The Position

The Service Technician performs technical and mechanical work to keep the buildings, grounds, amenities, and common areas clean, safe, functional, and consistent with company standards. The role handles resident service requests and preventative maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and records, and supports property inspections and safety programs. The position may involve local routine travel and requires a flexible schedule that includes on-call availability during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • EPA Type I and II or Universal certification for refrigerant recycling (for Certified Service Technicians).
  • Certifications required by applicable state and local jurisdictions.
  • Proficiency with internet, word processing, spreadsheet, and database management programs.
  • Ability to work independently, as a leader, and collaboratively as a team member.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to perform occasional heavy lifting of more than 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.

Nice To Haves

  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • HVAC or other relevant certifications and licenses may be required.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by identifying problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track maintenance inventory, return unused materials and equipment, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Control expenses by repairing parts when possible, minimizing waste, and using tools and equipment appropriately.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
  • Periodically inspect work completed by contractors, vendors, and other service providers to confirm it meets quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and repair concerns and communicate the property's physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
  • 401(k) with company match up to 6% of pay after 6 months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for onsite team member bonus programs.
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