Service Technician - The 505 (MO) (Student Living)

Greystar•Springfield, MO
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The technician completes resident work orders and preventative maintenance, diagnoses problems, and makes repairs in accordance with company procedures, safety standards, and code requirements. The role also prepares vacant apartments for leasing and move-ins, manages maintenance supplies and documentation, helps maintain common areas, and supports cost control and safety programs. The position may involve inspecting vendor and contractor work, conducting property inspections, and communicating property needs to management. It requires work inside and outside in all weather conditions, a flexible schedule that includes on-call coverage during evenings, weekends, and holidays, and may require local routine travel. Other duties may be assigned as needed.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • May be required to hold certifications, such as HVAC certifications, and licenses.
  • Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs for completing reports and documents.
  • EPA Type I and II or Universal certification for refrigerant recycling is required for Certified Service Technicians.
  • Must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • Able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Able to work indoors and outdoors in all weather conditions.
  • May need to perform occasional heavy lifting of more than 50 pounds with assistance.
  • Able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

  • Complete resident service work orders and preventative maintenance by diagnosing defects or problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance, and inspecting finished work.
  • Track maintenance inventory, return unused supplies and equipment, and notify the maintenance supervisor of reordering needs.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost control by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and maintenance concerns and communicate property needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, with low or free basic medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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