Leasing Manager - The 505 (Student Living)

Greystar Management Services•Springfield, MO
•Onsite

About The Position

The Leasing Manager oversees the community’s marketing, advertising, sales activities, leasing team, and other resources to achieve revenue, occupancy, resident-retention, and leasing goals. The role directs marketing and leasing strategies, monitors market and competitor conditions, manages pricing and concessions, and uses advertising and property-management technology to promote the community and measure results. The position works with the maintenance team to ensure the community meets appearance and safety standards and to merchandise apartments for prospective applicants. It also participates directly in leasing, manages lease renewals and resident communications, responds to resident and client/owner concerns, and supervises the leasing team, including hiring, training, and performance management.

Responsibilities

  • Direct marketing, advertising, and sales activities to achieve community revenue and occupancy goals.
  • Oversee on-site traffic, ensure an appropriate inventory of ready apartments, set rent pricing and concessions, and monitor day-to-day sales and leasing activities.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and goals.
  • Develop pricing, concession, leasing incentive, and advertising strategies to increase traffic and leases.
  • Develop print and internet advertising strategies, use technology to communicate with prospective residents, and use property-management software to generate sales and leasing reports.
  • Work with the maintenance team to maintain the community’s appearance and safety and improve apartment and community marketability through inspections, mini-models, and other merchandising techniques.
  • Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
  • Review financial, shop, traffic, closing-ratio, and other operational reports; identify and address issues affecting leasing performance; and use internal resources to support solutions.
  • Present marketing and leasing strategies and results to clients, owners, and other business managers.
  • Oversee lease renewals, including resident renewal events, communications, notifications, and assistance with resident move-outs as needed.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests.
  • Interview, hire, orient, train, and manage the performance of community leasing team members in accordance with company policies and practices.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonuses for onsite property positions.
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