Service Technician - The Woods (Student Living)

Greystar•Marquette, MI

18h•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventative maintenance, apartment make-ready work, property upkeep, and maintenance documentation while following established policies, procedures, safety standards, and code requirements. The position also supports inventory and expense control, participates in safety activities, and may inspect contractors’ work and assist with property inspections. It requires work indoors and outdoors in varying weather conditions, occasional heavy lifting with assistance, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. Local routine travel may be required.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC certifications, and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and as a collaborative team member.
Proficiency with internet, word processing, spreadsheet, and database management programs for completing required reports and documents.
For Certified Service Technicians, EPA Type I and II or Universal certifications for refrigerant recycling are required.
Must hold certifications required by applicable state and local jurisdictions.
A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
Able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Able to work indoors and outdoors in all weather conditions.
Able to occasionally lift more than 50 pounds with assistance.
Able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Able to travel locally and routinely when needed for business meetings, training, or other job responsibilities.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing issues and performing repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused items to their assigned locations, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’, vendors’, and other service providers’ work to verify that it meets required quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate its physical needs to management.
Perform other duties as assigned or necessary.

Benefits

Medical, dental, vision, disability, and life insurance; low or free basic medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.