Service Technician - 30 East (Student Living)

Greystar•Chicago, IL
•$21 - $23•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and functionality. The technician completes resident-requested service work and preventive maintenance, prepares vacant apartment homes for leasing and move-ins, maintains supplies and records, and helps keep the property in good repair. The role also supports safety, cost control, property inspections, and quality checks of vendor and contractor work. Other duties may be assigned as needed.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • May be required to hold certifications such as HVAC certifications and applicable licenses.
  • Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as a team member.
  • Proficiency with Internet, word processing, spreadsheet, and database management programs for completing reports and documents.
  • For certified service technicians, EPA Type I and II or Universal certification for refrigerant recycling.
  • All certifications required by state and local jurisdictions.
  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to occasionally perform heavy lifting of more than 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Local, routine travel may be required for business meetings, training, or other work-related needs.

Responsibilities

  • Complete work orders generated from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartment homes for leasing and new move-ins by completing pre-move-out inspections, creating maintenance punch lists, arranging vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Follow procedures for obtaining and using maintenance materials, supplies, equipment, tools, and other items; track inventory, return unused items, and notify the maintenance supervisor of re-ordering needs.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend property safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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