Service Technician - Hale Haukani (Student Living)

Greystar•Honolulu, HI

12d•$22 - $25•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The technician completes resident-requested service work and preventative maintenance, prepares vacant apartments for leasing and move-in, maintains supplies and equipment, documents service work, and helps care for common areas and grounds. The role also supports cost control, follows safety and risk-management procedures, may inspect contractor work, and assists with property inspections. The position requires work inside and outside in all weather conditions and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The hourly rate is $22.00–$25.00. Additional compensation may include bonus programs, depending on the position and applicable program. Benefits listed for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; onsite housing discounts for eligible onsite team members; a paid sabbatical after 10 years and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC certifications, and licenses.
Proactive and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Proficiency in internet, word processing, spreadsheet, and database management programs for completing reports and documents.
EPA Type I and II or Universal certification for refrigerant recycling for certified service technicians.
All certifications required by applicable state and local jurisdictions.
A valid driver’s license to operate a golf cart on the property, depending on property size and applicability.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to perform occasional heavy lifting of more than 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Local, routine travel may be required for business meetings, training, or other work-related needs.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing issues and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-in by completing pre-move-out inspections, creating punch lists, scheduling vendors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused materials and equipment, and notify the maintenance supervisor about items that need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, or quarterly bonus programs for onsite property positions.