Service Technician - Hale Haukani (Student Living)

Greystar Management Services•Honolulu, HI

11d•Onsite

About The Position

This position performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The technician responds to resident service requests, performs preventative maintenance and apartment make-ready work, maintains supplies and records, and helps keep the property in good repair. The role requires working indoors and outdoors in all weather conditions and maintaining a flexible schedule that may include evening, weekend, and holiday on-call work.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property-management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC certifications, and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for completing reports and documents.
EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, depending on property size and if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to occasionally lift more than 50 pounds with assistance.
Ability to work a flexible schedule, including on-call work during evenings, weekends, and holidays.
Local, routine travel may be required for meetings, training, or other work responsibilities.

Responsibilities

Complete work orders generated from resident service requests and perform preventative maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, scheduling vendors when needed, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Track materials and equipment used, return unused items, and notify the maintenance supervisor when supplies need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by picking up debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when feasible, avoiding waste, and using tools and equipment correctly.
Attend and participate in safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’ and vendors’ work to verify that quality, materials, services, scope, and specifications meet requirements.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: new hires receive 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Position may be eligible for weekly, monthly, and/or quarterly bonus programs.