Service Technician - 30 East (Student Living)

Greystar Management Services•Chicago, IL

1d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and records, and helps care for common areas. It also supports safety, cost control, property inspections, and quality checks on vendor work. The position may require flexible scheduling, including on-call coverage during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
Proficiency with Internet, word processing, spreadsheet, and database management programs.
EPA Type I and II or Universal certification for refrigerant recycling for Certified Service Technicians.
Certifications required by applicable state and local jurisdictions.
A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

HVAC certification or other relevant licenses.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs according to company policies, safety standards, procedures, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, making punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance, and inspecting finished work.
Track and manage maintenance materials, supplies, tools, and equipment; return unused items and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, limiting waste, and using tools and equipment appropriately.
Follow safety and risk-management policies, participate in safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractors’ and vendors’ work to verify it meets required quality, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate property needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for onsite weekly, monthly, and/or quarterly bonus programs.