Service Technician- Union on Frank (Student Living)

Greystar Management Services•Tuscaloosa, AL

1d•Onsite

About The Position

This position performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The technician handles resident service requests, preventive maintenance, apartment make-readies, grounds upkeep, inspections, inventory, and maintenance documentation. The position requires working indoors and outdoors in varying weather conditions, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The role requires at least two years of experience in property management maintenance, building maintenance, or a related trade, along with a high school diploma, GED, or related experience and/or training. Applicable certifications and licenses may be required. Certified Service Technicians must hold EPA Type I and II or Universal refrigerant-recycling certifications, and employees must hold other certifications required by state and local jurisdictions. The position may involve local routine travel for business meetings, training, or other work-related needs. Physical demands include extended periods of standing, walking, or sitting; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas. Occasional heavy lifting of more than 50 pounds may be required with assistance.

Requirements

High school diploma, GED, or related experience and/or training.
At least two years of experience in property management maintenance, other building maintenance, or a related trade.
May be required to hold certifications and licenses, such as HVAC certifications.
Certified Service Technicians must hold EPA Type I and II or Universal refrigerant-recycling certifications.
Must hold certifications required by applicable state and local jurisdictions.
Valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
Proficiency with internet, word processing, spreadsheet, and database management programs for preparing reports and documents.
Proactive and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to occasionally lift more than 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Local routine travel may be required for meetings, training, or other responsibilities.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, preparing maintenance punch lists, coordinating vendors and contractors, obtaining supplies, performing maintenance, and inspecting completed work.
Track and return maintenance supplies, materials, equipment, and tools, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities through tasks such as removing trash and debris, pressure-washing breezeways and pool areas, general cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical property needs to management.
Perform other duties as assigned or necessary.
Work a flexible schedule that includes taking on-call shifts during evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs. Union and prevailing-wage compensation and benefits may vary due to collective bargaining agreements or local governing authority.