Service Technician - Charlotte, NC

Great Lakes Petroleum•Charlotte, NC

2d•Onsite

About The Position

Great Lakes Petroleum is a provider of fuel delivery and fuel management services, serving customers since 1976. The Service Technician provides professional customer service and support through field installation, startup, repairs, and maintenance of products. The role involves onsite tank work, diagnosing technical issues, making recommendations to customers, and collaborating with the technical team. The technician must operate a vehicle safely, follow company procedures, and be available on call for contamination, marine, and spill matters. Out-of-town or out-of-state travel may be required for projects.

Requirements

Valid driver's license.
Clean motor vehicle record (MVR).
Ability to meet and maintain DOT and FMCSA physical requirements.
Ability to troubleshoot, test, repair, and service technical equipment.
Ability to drive to various locations for work.
Familiarity with mobile tools and applications.

Nice To Haves

Commercial driver's license (CDL) preferred but not required.

Responsibilities

Provide service and customer support during field visits or dispatches.
Manage onsite tank installations, repairs, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Operate a vehicle safely.
Follow company procedures and protocols.
Cooperate with the technical team and share information across the organization.
Understand customer requirements and make appropriate recommendations or briefings.
Build positive relationships with customers.
Be on call for contamination, marine, and spill matters.
Travel out of town or out of state for projects as needed.