Service Technician - Charlotte, NC

Great Lakes Petroleum • Charlotte, NC

2d

About The Position

Great Lakes Petroleum is a provider of fuel delivery and fuel management services, emphasizing customer service, reliable operations, innovative solutions, and safety. The Service Technician provides professional service and customer support by performing field-service installations, startups, repairs, and maintenance of products as needed. The position involves onsite tank work, diagnosing technical issues, operating a vehicle safely, following company procedures, collaborating with the technical team, and making recommendations based on customer requirements. On-call work is required for contamination, marine, and spill situations. The technician may travel out of town or out of state for projects.

Requirements

• Valid driver's license.
• Clean motor vehicle record (MVR).
• Ability to meet and maintain DOT and FMCSA physical requirements.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.

Nice To Haves

• CDL preferred but not required.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage onsite tank installations, repairs, maintenance, and testing tasks.
• Diagnose errors or technical problems and determine appropriate solutions.
• Operate a vehicle safely.
• Follow company procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Understand customer requirements and make appropriate recommendations or briefings.
• Build positive relationships with customers.
• Be on call for contamination, marine, and spill situations.
• Travel out of town or out of state for projects as needed.

Benefits

• Competitive wages based on experience and geographic location.
• Full benefits package including health, dental, vision, and more.
• Paid time off, including vacation time, six paid holidays, and sick pay.
• Company-paid life insurance and short-term disability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed