Service Technician - Villas at the Gardens

Greystar Management Services•Rancho Cucamonga, CA
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains property grounds and common areas, manages maintenance materials and documentation, and supports safety, quality, and cost-control programs. The position is based at Villas at the Gardens in Rancho Cucamonga, California, with an hourly range of $22–$25. The work requires a flexible schedule that includes taking call during evenings, weekends, and holidays. Work may take place indoors and outdoors in all weather conditions, and occasional travel may be needed to assist other properties or attend training and business meetings.

Requirements

  • For all Service Technicians, hold certifications required by applicable state and local jurisdictions.
  • For Certified Service Technicians, hold EPA Type I and II or Universal certification for refrigerant recycling.
  • Have a valid driver’s license to operate a golf cart on the property when required by the property’s size and applicable circumstances.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Be able to travel when needed to assist other properties or attend training classes and business meetings.

Responsibilities

  • Complete assigned resident service work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in routine safety meetings and required training, and report accidents and incidents promptly and accurately.
  • Periodically inspect contractors’ and service providers’ work to verify that the work, materials, and services meet quality standards and specifications.
  • Assist with routine and periodic property inspections to identify safety and maintenance concerns and communicate the property’s physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The onsite role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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