Service Technician - Villas at the Gardens

Greystar Management Services•Rancho Cucamonga, CA
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is at a stabilized 270-unit property in Rancho Cucamonga, California. The schedule is 9 a.m.–6 p.m., subject to business needs, with one weekend day required and on-call duties. The hourly range is $22–$25; additional compensation may be available through onsite bonus programs. The position may also require occasional travel to assist other properties or attend training and business meetings. The technician completes resident-requested service orders and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains maintenance inventory and records, and helps care for grounds, common areas, and amenities. The role also supports safety and risk-management procedures, may inspect contractor work, and assists with property inspections. The work involves standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas. Employees work indoors and outdoors in all weather conditions and must be able to maneuver up to 25 pounds independently and 50 pounds with assistance. Flexible scheduling includes being on call during evenings, weekends, and holidays.

Requirements

  • 1–2 years of property maintenance experience.
  • EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
  • Certifications required by state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property where applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Nice To Haves

  • Experience with appliance repairs, minor plumbing, and HVAC.

Responsibilities

  • Complete assigned resident service requests and preventive maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance work, and inspecting completed work.
  • Track maintenance inventory, return unused items to their designated locations, and notify the maintenance supervisor when supplies need to be reordered.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by picking up debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when feasible, avoiding waste, and using tools and equipment correctly.
  • Participate in routine safety meetings and required safety training, comply with safety and risk-management policies, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work to confirm that materials and services meet required quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety or repair concerns and communicate the property’s physical needs to management.

Benefits

  • Medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Birthday off after one year of service and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly onsite bonus programs.
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