Service Technician - Villas at the Gardens

Greystar•Rancho Cucamonga, CA
•$22 - $25•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The technician responds to resident service requests, completes preventive maintenance and apartment make-ready work, maintains supplies and documentation, and helps care for property grounds and shared spaces. The role also supports cost control, safety and risk-management practices, contractor quality checks, and routine property inspections. It requires working indoors and outdoors in all weather conditions, a flexible schedule that includes on-call coverage during evenings, weekends, and holidays, and occasional travel to support other properties or attend training and business meetings.

Requirements

  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property, if applicable.
  • Must be able to work a flexible schedule that includes taking on-call shifts during evenings, weekends, and holidays.
  • Must be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Must be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Occasional or regular travel may be required to assist other properties, attend training, or attend business meetings.

Nice To Haves

  • EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).

Responsibilities

  • Complete work orders arising from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment properly.
  • Attend routine safety meetings, complete required OSHA and other safety-related training, follow safety and risk-management policies, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work, materials, and services to confirm they meet quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate its physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and vacation accrual increases with tenure.
  • Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and a lifetime fertility benefit reimbursement of up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
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