Temporary Community Manager - Villas at the Gardens

Greystar Management Services•Rancho Cucamonga, CA

1d•Onsite

About The Position

The Community Manager manages the day-to-day operations of an assigned property, including team members, daily activities, and resources, to meet budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position supports property budgeting and financial performance, manages leasing, marketing, resident satisfaction, property upkeep, and staff supervision, and assists with the client/owner relationship. In California, the Community Manager is also responsible for ensuring lease files are complete, compliant, and consistently organized using the California-specific Lease File Checklist. The role is based at the Villas at the Gardens in Rancho Cucamonga, California. The salary range is $90,000–$100,000. Temporary team member benefits include an Employee Assistance Program and paid sick time. The position may be eligible for onsite property bonus programs.

Requirements

4–6 years minimum of relevant experience applying property management, sales, marketing, and customer service skills to manage apartment community operations.
Ability to resolve customer complaints and issues, complete financial records and reports, increase sales revenue, and coordinate team work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
All licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; on-site staff with access to drive the golf cart must also have valid licenses.
Proficiency with internet, word-processing, spreadsheet, and database management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted on time, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices; reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including reviewing resident applications, discounts, and renewal leases; conducting apartment inspections; providing required notices; handling evictions; and imposing and collecting permitted fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues.
Ensure maintenance team members meet Company standards for responding to and completing resident service requests.
Inspect the property and take action to maintain the safety, cleanliness, appearance, and appeal of buildings, grounds, and amenities.
Interview, hire, orient, train, and manage property staff performance in accordance with Company policies and practices.
Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
In California, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Make routine local trips as needed for bank deposits, training, outreach events, or other job responsibilities.