Maintenance Technician - Fircrest Manor

New Earth Residential•Beaverton, OR

About The Position

The Service Technician supports all aspects of community operations under the direction of the Service Supervisor and Community Manager. The role performs general maintenance in common areas, completes service requests in occupied apartments, helps maintain mechanical systems, grounds, and amenities, and contributes to resident satisfaction and property upkeep. Technicians follow company and property standards, safety protocols, and preventive maintenance programs, and may take on additional related duties as assigned. The position may include on-call emergency services, including nights and weekends, based on community needs. The role also contributes to the Urban Village Program by helping promote resident events and participation, supporting community enhancement initiatives such as garden boxes and beehives where applicable, connecting with vendors and potential partners, and encouraging residents to take on leadership roles.

Requirements

High school diploma or equivalent.
Ability to accurately follow detailed oral and written instructions.
Strong customer service and leadership orientation.
Self-motivated, with the ability to prioritize, manage time effectively, and achieve assigned goals.
Resourcefulness and adaptability when solving problems and responding to changing priorities.
Strong verbal and written communication, organizational, and teamwork skills.
Proficiency in English.
Ability to track and manage inventory of materials and parts.
Ability to lift up to 50 lbs. and handle chemicals safely.
Availability for emergency calls during nights and weekends as needed.
Attention to detail and commitment to assessing and maintaining community common areas and amenities.
Proficiency with Outlook, Excel, Word, and internet applications.
Ability to perform the listed essential functions without accommodation, as acknowledged in the posting.

Nice To Haves

HVAC/R certification.
Bilingual language skills are highly encouraged.
A strong foundation in business principles.

Responsibilities

Perform general maintenance duties in community common areas.
Handle on-call responsibilities as needed.
Complete service requests in occupied apartments independently and in a timely manner, following company and property standards.
Oversee property maintenance with a focus on resident satisfaction and occupancy goals.
Participate in preventive maintenance programs and repair mechanical systems to preserve property value.
Maintain the cleanliness of grounds and common areas.
Follow safety protocols while completing tasks.
Provide courteous and friendly service to residents.
Assist with and report on community inspections and quality assurance review results.
Distribute and display the monthly Urban Village Newsletter and engage residents about upcoming events.
Support garden boxes, beehives where applicable, and annual Impact Day community enhancement projects.
Connect with vendors and potential partners and share relevant information with the Program Coordinator.
Educate residents about the Urban Village Program and guide interested residents through the sign-up process to become resident facilitators.
Perform additional related duties as assigned.