Service Technician Baltimore

Michelin•Elkridge, MD

7d•Onsite

About The Position

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. The technician installs and services forklift and other material-handling tires at the service center and customer locations, supporting safe fleet operations and maximizing uptime. Mechanical experience is preferred but not required; training will be provided for required skills. The role is on day shift, with start times that may vary, and consists of eight-hour shifts. Overtime is available after 40 hours. Candidates must be at least 21 years old and, as a condition of an employment offer, pass a urine drug screen, DOT physical, and background check at the appropriate stage, subject to applicable accommodation processes and state law. The position is not available for immigration sponsorship. The technician provides input on customer service and operational improvement, continually builds knowledge of Michelin products and services, and takes ownership of the role’s contribution to service-center success. Work is performed in a tobacco-free environment, in a service vehicle, and in industrial settings. Customer locations may be indoors or outdoors and expose employees to various noise levels and hot or cold conditions. The job involves frequent bending, crouching, squatting, reaching, and prolonged standing, as well as lifting up to 75 pounds; lift-assist equipment is available. Michelin describes opportunities for personalized development plans, mentorship, cross-functional work, and advancement, along with an inclusive culture, innovation-focused projects, and community impact through sustainable business practices.

Requirements

Must be at least 21 years old.
High school diploma or equivalent experience.
Valid driver's license.
Dedication to prioritizing personal safety and the safety of others.
Punctuality and effective time-management skills.
Strong attention to detail, initiative, and critical-thinking skills.
Ability to work independently.
Ability to lift up to 75 pounds; lift-assist equipment is available.
Ability to communicate effectively and professionally with customers.
Must pass a urine drug screen and DOT physical as a condition of an employment offer, subject to ADA and reasonable accommodation processes.
Must pass a background check at the appropriate stage as a condition of an employment offer, consistent with state law.

Nice To Haves

Mechanical experience is preferred.
Knowledge of MS Office Suite applications, such as Word and Excel, and ERP systems is a plus.

Responsibilities

Install forklift and other material-handling tires in-house and onsite using a hydraulic tire press.
Dismount and mount tires and service customer products according to customer orders.
Perform preventive maintenance and keep all equipment, including service vehicles, clean.
Immediately report materials that do not meet quality standards, equipment needing maintenance, delays at customer sites, potential issues with customer equipment before service, accidents, safety concerns, and other potential hazards to the Service Manager.
Provide input for customer service and operational improvement.
Continuously improve knowledge of products and services and take ownership of the position’s function and its contribution to service-center success.