Multisite Service Technician - Baltimore

Hines•Baltimore, MD

19h•$19 - $25•Onsite

About The Position

As a Service Technician with Hines, you will oversee technical and mechanical work at the community to meet Hines standards. You will complete work orders, maintain property grounds and amenities, diagnose property issues, prepare vacant apartments for leasing and move-ins, and perform repairs and maintenance across mechanical, appliance, electrical, plumbing, and HVAC systems. The role also involves safe equipment use, documentation, cost control, emergency procedures, fire and life safety systems, and administering work-order and building-operations programs. The position requires working indoors approximately 80% of the time and outdoors approximately 20% of the time. Shifts depend on the assigned property and may include early mornings, late evenings, weekends, and some holidays. Compensation is $19 to $24.75 per hour, plus bonuses and on-call compensation.

Requirements

Two or more years of property maintenance or related experience.
General knowledge of plumbing, electrical work, general carpentry, HVAC, and appliances.
Excellent interpersonal and communication skills.
Attention to detail, organization, and strong multitasking abilities.
Computer skills to administer work-order programs and building operations.
Ability to compute basic mathematical equations.
Ability to work the assigned property's shifts, which may include early mornings, late evenings, weekends, and some holidays.
Ability to work indoors approximately 80% of the time and outdoors approximately 20% of the time.
Ability to use olfactory, auditory, and visual senses.
Ability to lift 25 pounds or more, climb stairs and ladders, access remote work areas and confined spaces such as crawl spaces and roofs, and use a full range of manual dexterity including sitting, squatting, bending, kneeling, walking, and lifting.

Nice To Haves

High school diploma or equivalent from an accredited institution preferred.
EPA Type I & II or Universal certification strongly preferred for refrigerant recycling.
Obtain required city and/or government licenses or permits when applicable, such as EPA refrigerant-recycling certification or Pool & Spa Operator certification.

Responsibilities

Complete assigned work orders generated from requests in a timely manner.
Maintain property grounds and amenities through general cleaning, trash and debris disposal, pressure washing breezeways and pool areas, and painting curbs and signage as needed.
Proactively diagnose property issues and provide solutions consistent with Hines policies, standards, and code requirements.
Identify areas for improvement and suggest ways to improve efficiency and productivity.
Prepare vacant apartments for leasing and move-ins by inspecting them, identifying needed work, scheduling contractors or vendors as needed, and completing maintenance tasks.
Complete documentation and paperwork appropriately without disrupting other service requests.
Use proper safety techniques with mechanical and electrical equipment, and report injuries, accidents, and other safety issues to the appropriate contact.
Support cost-control programs by verifying whether parts can be repaired to required standards rather than replaced when possible.
Follow safe-use guidelines for hand and power tools, testing equipment, safety devices, and other items, and return items after use.
Notify the supervisor about needed items and assess what should be reordered without waste.
Understand and follow current emergency procedures.
Adjust and operate fire alarm and life safety systems.
Maintain functional knowledge of Hines policies and standards.
Operate, adjust, maintain, and repair mechanical, appliance, electrical, plumbing, and HVAC-related equipment.
Complete required training programs within required timeframes.
Use computer skills to administer work-order programs and building operations.
Compute basic mathematical equations.