Maintenance Technician, Multifamily (Multisite)

Cushman & Wakefield•Kissimmee, FL

7d•Onsite

About The Position

The Maintenance Technician, Multifamily (Multisite) supports the delivery of commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and contributes to superior customer service across multiple properties. The technician prepares apartments for move-in, performs scheduled maintenance, responds to service requests, and helps keep grounds, pools, hot tubs, common areas, and dog park amenities clean, operational, and safe. The role may require on-call coverage for after-hours emergencies and travel between properties. The technician follows safety procedures, maintains company tools and equipment, complies with professional appearance standards, and performs other assigned duties in a timely manner.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.
Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification or locally required certificate.
Knowledge of maintenance functions, including plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Ability to read and understand documents such as policy manuals, safety rules, and operating and maintenance instructions.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to handle routine problems involving several known variables.
Ability to understand and follow written, oral, or diagrammed instructions using common sense.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to write routine reports and correspondence.
Ability to follow safety procedures.
Ability to travel up to 10% of the time.
Ability to stand and walk for extended or continuous periods, use stairs, ladders, or step stools, and exert up to 100 pounds of force to lift, carry, push, pull, or move objects.

Responsibilities

Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
Respond to resident requests in a timely manner and with a professional attitude.
Perform maintenance work as scheduled by the Maintenance Supervisor.
Maintain grounds, pools, hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Respond to after-hours emergencies when required by on-call scheduling.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Deliver superior customer service and represent the company professionally.
Follow uniform and professional appearance standards.
Follow safety procedures and safeguard company tools and equipment.
Maintain reliable, punctual on-site attendance and promptly report tardiness or attendance issues to the immediate supervisor.
Perform other related duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay.