Maintenance Technician, Multifamily

Cushman & Wakefield • Jonesboro, GA

4d • $22 - $26

About The Position

The Maintenance Technician supports the delivery of commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and helps deliver superior customer service. Responsibilities include preparing apartments for move-in, performing scheduled maintenance, maintaining property amenities and common areas, and reporting maintenance concerns. The position may require on-call availability for after-hours emergencies and travel between properties.

Requirements

• High school diploma, GED, or education from a trade, technical, or vocational school.
• At least 1 year of related experience.
• Valid driver's license.
• EPA 608 certification, minimum Type II.
• CPO certification or locally required certificate.
• Knowledge of plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal if applicable.
• Knowledge of applicable state, local, and federal fair housing laws.
• Ability to understand policy manuals, safety rules, and operating and maintenance instructions.
• Ability to perform basic arithmetic, including calculations involving rates, ratios, percentages, whole numbers, fractions, and decimals.
• Ability to prepare and interpret bar graphs, write routine reports and correspondence, and follow written, oral, or diagrammed instructions.
• Ability to address routine problems involving several known variables.
• Ability to follow safety procedures.
• Ability to stand and walk for extended or continuous periods, climb stairs and ladders, and exert up to 100 pounds of force to move objects.
• Ability to travel up to 10% of the time and work outdoors between buildings in varying weather conditions.

Responsibilities

• Prepare apartments for move-in, including painting, carpet repairs, cleaning, housekeeping, and general repairs.
• Respond promptly and professionally to resident requests and service needs.
• Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
• Report maintenance concerns involving vacant units, model units, and common areas to the Maintenance Supervisor.
• Perform maintenance as scheduled by the Maintenance Supervisor.
• Attend and participate in required training programs.
• Perform assigned duties in a timely manner and provide superior customer service while representing the company professionally.
• Follow uniform and professional appearance standards.
• Follow safety procedures and safeguard company tools and equipment.
• Maintain reliable and punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
• Perform other related duties as required or assigned.
• Respond to after-hours emergencies if required by on-call scheduling.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two paid volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and confidential counseling services.
• Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED