Maintenance Technician, Multifamily

Cushman & Wakefield•Greeley, CO

About The Position

The Maintenance Technician supports residential property operations and is accountable for delivering commitments to residents, including quality move-ins, resident satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and contributes to superior customer service. The technician prepares apartments for move-in, performs scheduled maintenance, maintains grounds and shared amenities, and reports maintenance concerns to the Maintenance Supervisor. The role requires knowledge of common maintenance functions and compliance with safety procedures, fair housing laws, company standards, and applicable training requirements. On-call scheduling may be required for after-hours emergencies.

Requirements

  • Valid driver's license.
  • EPA 608 certification, minimum Type II.
  • CPO certification or a locally required city certificate.
  • Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
  • Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
  • Ability to address routine problems involving several known variables.
  • Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Ability to follow all safety procedures.
  • High school diploma, GED, or education from a trade, technical, or vocational school.
  • At least 1 year of related experience.
  • Ability to meet the stated physical demands, including lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds.

Responsibilities

  • Prepare apartments for move-in, including painting, carpet repairs, cleaning, housekeeping, general repairs, and other necessary duties.
  • Respond to resident requests in a timely manner and with a professional attitude.
  • Provide personal attention to residents and help deliver quality move-ins, resident satisfaction, and expedited service.
  • Perform maintenance tasks involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
  • Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
  • Participate in on-call scheduling as needed to respond to after-hours emergencies.
  • Report maintenance concerns involving vacant units, model units, and common areas to the Maintenance Supervisor.
  • Perform maintenance as scheduled by the Maintenance Supervisor.
  • Follow applicable state, local, and federal fair housing laws.
  • Attend and participate in required training programs.
  • Complete assigned duties in a timely manner and provide superior customer service while representing the company professionally.
  • Follow company uniform and professional appearance standards.
  • Maintain safety procedures and safeguard company tools and equipment.
  • Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
  • Perform other related duties as required or assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options.
  • Pet insurance.
  • Pre-tax spending accounts.
  • Early access to pay.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
  • Competitive pay.
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