Maintenance Technician, Multifamily
About The Position
The Maintenance Technician supports the delivery of commitments to residents, including quality move-ins, residential satisfaction, timely service, and personal attention. The role responds to resident service requests and helps provide superior customer service. The technician prepares apartments for move-in, performs and schedules maintenance, maintains grounds and shared amenities, and reports maintenance concerns to the Maintenance Supervisor. Work may include painting, carpet repairs, cleaning, plumbing, HVAC, basic electrical work, carpentry, and snow removal when applicable. On-call scheduling may be required for after-hours emergencies. The position follows safety procedures, protects company tools and equipment, attends required training, maintains a professional appearance, and meets punctuality and attendance expectations. The role operates in a professional office environment and requires travel outside between properties in varying weather conditions.
Requirements
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO certification or locally required city certificate.
- Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
- Ability to write routine reports and correspondence.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
- Ability to use common-sense understanding to follow written, oral, or diagrammed instructions and handle routine problems involving several known variables.
- Ability to follow safety procedures.
Responsibilities
- Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
- Respond to resident requests promptly and professionally.
- Provide personal attention and superior customer service to residents.
- Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they are clean, operational, and safe.
- Participate in on-call scheduling to respond to after-hours emergencies when required.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance Supervisor.
- Follow applicable fair housing laws and required safety procedures.
- Attend and participate in required training programs.
- Maintain company tools and equipment and follow uniform and professional appearance standards.
- Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
