Maintenance Technician, Multifamily (Multisite)
About The Position
The Maintenance Technician supports residential property operations and is accountable for delivering quality move-ins, resident satisfaction, prompt service, and personal attention. The role responds to resident service requests and helps provide superior customer service across multiple properties. The technician performs apartment make-ready and general maintenance work, maintains grounds and amenities, follows safety procedures, and represents the company professionally. On-call work may be required for after-hours emergencies. The position requires travel between properties in varying weather conditions and may involve lifting, carrying, pushing, or pulling objects weighing up to 100 pounds.
Requirements
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO certification or a certificate required by the local city.
- Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
- Ability to perform basic mathematical calculations and interpret bar graphs.
- Ability to resolve routine problems involving several known variables and follow written, oral, or diagrammed instructions.
- Ability to write routine reports and correspondence.
- Ability to follow safety procedures.
- Ability to stand and walk for extended or continuous periods and ascend and descend stairs, ladders, or step stools.
- Ability to exert up to 100 pounds of force to lift, carry, push, pull, or move objects, as described in the posting.
- Ability to travel between properties and travel up to 10% of the time.
Responsibilities
- Prepare make-ready apartments, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
- Respond to resident requests promptly and professionally.
- Perform maintenance involving plumbing, HVAC, basic electrical work, carpentry, painting, and snow removal when applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Participate in on-call scheduling when required to respond to after-hours emergencies.
- Report maintenance concerns involving vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance Supervisor.
- Follow applicable state, local, and federal fair housing laws.
- Attend required training programs.
- Complete assigned duties in a timely manner and provide superior customer service.
- Maintain a professional appearance in accordance with company uniform standards.
- Follow safety procedures and safeguard company tools and equipment.
- Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
- Perform other related duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee assistance program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay, subject to eligibility factors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
