Service Technician Baltimore

Michelin•Hanover, MD

8d•Onsite

About The Position

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. The role supports the maintenance of forklift and other material-handling fleets to help ensure safe operations and maximize uptime. Mechanical experience is preferred, but expertise is not required; training will be provided for required skills. Applicants must be at least 21 years old. This is a day-shift position with variable start times and 8-hour shifts. Overtime is available after 40 hours. The technician works in-house and at customer sites, installing, dismounting, and mounting tires with a hydraulic tire press, servicing products according to customer orders, and maintaining equipment and service vehicles. The technician contributes to customer service and operational improvements, continues to build knowledge of products and services, and takes ownership of the position’s function and its contribution to the Service Center. A urine drug screen, DOT physical, and background check are conditions of an employment offer, subject to applicable requirements and reasonable accommodations. The position is not available for immigration sponsorship.

Requirements

Must be at least 21 years old.
High school diploma or equivalent experience.
Valid driver's license.
Dedication to personal safety and the safety of others.
Punctuality and effective time management skills.
Strong attention to detail, initiative, and critical thinking.
Ability to work independently.
Ability to lift up to 75 pounds; lift-assist equipment is available.
Ability to pass a urine drug screen and DOT physical as a condition of an employment offer, subject to ADA and reasonable accommodation requirements.
Ability to pass a background check at the appropriate stage, consistent with state law.
Mechanical experience is preferred, but not required; training is provided.

Nice To Haves

Mechanical experience.
Knowledge of MS Office Suite applications such as Word and Excel.
Knowledge of an ERP system.

Responsibilities

Install forklift and other material-handling tires in-house and onsite using a hydraulic tire press.
Dismount and mount tires and service customer products according to customer orders.
Perform preventive maintenance and keep all equipment, including service vehicles, clean.
Immediately report quality concerns, equipment requiring maintenance, customer-site delays, potential issues with customer equipment before servicing, accidents, safety concerns, and other potential hazards to the Service Manager.
Provide input on customer service and operational improvements.
Continuously improve knowledge of products and services and take ownership of the role’s contribution to Service Center success.
Communicate professionally with customers.