Service Technician III (Master CFESA Certified)

Unlimited Service Group•Savannah, GA

About The Position

This position is responsible for maintaining and repairing customer equipment as assigned. The technician is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The role demonstrates leadership capabilities, including mentoring and training other employees. The technician troubleshoots and repairs commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, and steam. The role uses a tablet to document parts orders, work orders, and timesheets; communicates professionally with customers about repairs and status; monitors vehicle stock; and maintains the service vehicle, tools, and uniforms. The technician works independently with daily supervision and participates in scheduled weekend and holiday on-call rotations and regular overtime as needed. The position also supports branch performance targets, obtains part numbers through the branch parts person, collects payment for COD jobs, and participates in training to increase skills and knowledge. Other duties may be assigned.

Requirements

Must be at least 18 years of age.
Completion of a background check and drug screen is required.
Valid driver's license and a driving record that aligns with safety standards and auto liability insurance guidelines.
One year of applicable experience.
CFESA Master Technician with three of the four CFESA certifications.
Trained in at least two skill sets.

Responsibilities

Follow all safety policies and procedures, including use of personal protective equipment.
Troubleshoot and repair gas-, electric-, water-, refrigeration-, and steam-powered commercial kitchen and HVAC equipment.
Use a tablet to document parts orders, work orders, and timesheets promptly.
Communicate professionally with customers about required repairs and repair status.
Use appropriate hand and power tools for repairs.
Monitor truck stock to ensure required parts are available on the vehicle.
Maintain the service vehicle, tools, and uniforms.
Work independently with daily supervision.
Participate in scheduled weekend and holiday on-call rotations and work regular overtime as needed.
Obtain correct part numbers through the branch parts person.
Collect payment on COD jobs.
Contribute positively to branch response-time and first-time-fix targets.
Participate in available training to increase skills and knowledge.
Mentor and train other employees.
Perform other duties as required.