Service Technician III (Master CFESA Certified)

Whaley Foodservice • Savannah, GA

6d

About The Position

The Service Technician III is responsible for maintaining and repairing customer equipment. The position is trained in at least two skill sets, maintains high productivity, holds a CFESA Master Technician credential with three of the four CFESA certifications, and participates in the on-call roster. The role also demonstrates leadership by mentoring and training other employees.

The technician troubleshoots and repairs commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, and steam. Work includes documenting tasks using a tablet, communicating professionally with customers, maintaining service-vehicle stock and equipment, and working independently with daily supervision. Weekend and holiday on-call rotation and regular overtime may be required.

Requirements

• Must be at least 18 years of age.
• Must complete a background check and drug screen.
• Valid driver's license and a driving record that aligns with the company's safety standards and auto liability insurance guidelines.
• One year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.
• Training in at least two skill sets.

Responsibilities

• Follow all safety policies and procedures, including using personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
• Use a tablet to document parts orders, work orders, and timesheets in a timely manner.
• Communicate professionally with customers about required repairs and repair status.
• Use appropriate hand tools and power tools for repairs.
• Monitor truck stock and ensure required parts are stocked on the service vehicle.
• Maintain the service vehicle, tools, and uniforms.
• Work independently with daily supervision.
• Participate in scheduled weekend and holiday on-call rotation and work regular overtime as needed.
• Obtain correct part numbers through the branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch response-time and first-time-fix-rate targets.
• Participate in available training to increase skills and knowledge.
• Mentor and train other employees.
• Perform other duties as required.

Benefits

• Sign-on bonus available for qualified technicians.
• Competitive salary and on-call pay.
• Company vehicle and cell phone.
• Uniforms provided.
• Meters and test equipment.
• Continuing education and industry certification.
• 401(k) and profit sharing.
• Paid holidays and vacation.
• Medical and dental benefits.
• Short-term disability.
• Long-term disability insurance, company paid.
• Life insurance, company paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed