Service Technician III (Master CFESA Certified)
About The Position
This position is responsible for maintaining and repairing customer equipment. The technician is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The role also requires leadership capabilities, including mentoring and training other employees. The technician troubleshoots and repairs commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, and steam. Work includes documenting tasks using a tablet, communicating with customers about repairs and status, managing vehicle stock, and maintaining the service vehicle, tools, and uniforms. The position works independently with daily supervision and participates in scheduled weekend and holiday on-call rotations and regular overtime as needed.
Requirements
- Must be at least 18 years of age.
- Complete a satisfactory background check and drug screen.
- Three years of applicable experience.
- Valid driver's license and driving record meeting the company's safety standards.
- CFESA Master Technician with three of the four CFESA certifications.
- Training in at least two skill sets.
Responsibilities
- Follow all safety policies and procedures, including using personal protective equipment.
- Troubleshoot and repair gas-, electric-, water-, refrigeration-, and steam-powered commercial kitchen and HVAC equipment.
- Use a tablet to document parts orders, work orders, and timesheets promptly.
- Communicate professionally with customers about required repairs and repair status.
- Use appropriate hand and power tools for repairs.
- Monitor truck stock to ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Work independently with daily supervision.
- Participate in scheduled weekend and holiday on-call rotations and work regular overtime as needed.
- Obtain correct part numbers through the branch parts person.
- Collect payment for COD jobs.
- Contribute to branch targets for response time and first-time fix rates.
- Participate in available training to increase skills and knowledge.
- Mentor and train other employees.
- Perform other duties as required.
Benefits
- Sign-on bonus available for qualified technicians.
- Competitive salary and on-call pay.
- Company vehicle and cell phone.
- Uniforms provided.
- Meters and test equipment.
- Continuing education and industry certification.
- 401(k) and profit sharing.
- Paid holidays and vacation.
- Medical and dental benefits.
- Short-term disability.
- Long-term disability insurance (company paid).
- Life insurance (company paid).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
