Service Technician III (Master CFESA Certified)
About The Position
This position is responsible for maintaining and repairing customer equipment. The technician is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The role also demonstrates leadership capabilities, including mentoring and training other employees. The technician troubleshoots and repairs commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, and steam. The position involves documenting work and communicating with customers, maintaining a service vehicle and its stock, and working independently with daily supervision. Weekend and holiday on-call rotation and regular overtime are required as needed.
Requirements
- At least 18 years of age.
- Satisfactory background check and drug screen.
- Valid driver's license and driving record that meets the company's safety standards.
- One year of applicable experience.
- CFESA Master Technician with three of the four CFESA certifications.
- Training in at least two skill sets.
Responsibilities
- Follow all safety policies and procedures, including using personal protective equipment.
- Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
- Use a tablet to document parts orders, work orders, and timesheets in a timely manner.
- Communicate professionally with customers about required repairs and their status.
- Use appropriate hand and power tools for repairs.
- Monitor truck stock and ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Work independently with daily supervision.
- Participate in the scheduled weekend and holiday on-call rotation and work regular overtime as needed.
- Obtain correct part numbers through the branch parts person.
- Collect payment for COD jobs.
- Contribute positively to branch response-time and first-time-fix targets.
- Participate in available training to increase skills and knowledge.
- Mentor and train other employees.
- Perform other duties as required.
Benefits
- Sign-on bonus available for qualified technicians.
- Competitive salary and on-call pay.
- Company vehicle and cell phone.
- Uniforms provided.
- Meters and test equipment.
- Continuing education and industry certification.
- 401(k) and profit sharing.
- Paid holidays and vacation.
- Medical and dental benefits.
- Short-term disability.
- Long-term disability insurance (company paid).
- Life insurance (company paid).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
