Service Technician III (Master CFESA Certified)
About The Position
This position maintains and repairs customer equipment as assigned. The technician is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The role also calls for leadership capabilities, including mentoring and training other employees. The technician troubleshoots and repairs commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, or steam. The role involves documenting work and time, communicating with customers, maintaining truck stock and service equipment, and working independently with daily supervision. Weekend and holiday on-call rotation and regular overtime may be required.
Requirements
- At least 18 years of age.
- One year of applicable experience.
- Valid driver's license and driving record that meets the company's safety standards.
- CFESA Master Technician with three of the four CFESA certifications.
- Satisfactory background check and drug screen.
- Trained in at least two skill sets.
Responsibilities
- Follow all safety policies and procedures, including use of personal protective equipment.
- Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
- Use a tablet to document parts orders, work orders, and timesheets promptly.
- Communicate professionally with customers about required repairs and status.
- Use appropriate hand and power tools for repairs.
- Monitor truck stock and ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Work independently with daily supervision.
- Participate in scheduled weekend and holiday on-call rotation and work regular overtime as needed.
- Obtain correct part numbers through the branch parts person.
- Collect payment on COD jobs.
- Contribute positively to branch response-time and first-time-fix-rate targets.
- Participate in available training to increase skills and knowledge.
- Mentor and train other employees.
- Perform other duties as required.
Benefits
- Sign-on bonus available for qualified technicians.
- Competitive salary and on-call pay.
- Company vehicle and cell phone.
- Uniforms provided.
- Meters and test equipment.
- Continuing education and industry certification.
- 401(k) and profit sharing.
- Paid holidays and vacation.
- Medical and dental benefits.
- Short-term disability.
- Company-paid long-term disability insurance.
- Company-paid life insurance.
- Town Shares Program to share in the company's success.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
