Service Technician II - East Austin

Mill Creek Residential • Austin, TX

5d

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to maintain the community’s material and aesthetic condition. Work is performed in accordance with operating and safety standards, with requests and repairs handled reliably and promptly. The technician anticipates and evaluates potential problems and maintains close attention to the community’s operational needs.

The position helps organize and perform general duties, preventive maintenance, and repairs; inspects vacated apartments and completed work; restores apartments to make-ready status; responds to resident requests; and inspects community grounds and buildings. The technician promotes safe work practices, follows applicable laws and Fair Housing regulations, and represents Mill Creek’s mission, values, and brand promise.

Requirements

• High school diploma or equivalent (GED) preferred.
• 1–3 years of experience performing maintenance duties.
• Ability to read, write, and speak English; understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
• Ability to take measurements accurately and perform basic arithmetic.
• General computer skills, including Microsoft Office and property-management software.
• Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
• Ability to safely use chemicals, paint, and general cleaning supplies.
• Ability to frequently operate motorized vehicles such as cars, trucks, vans, or golf carts.

Nice To Haves

• Multifamily maintenance experience.
• HVAC certification.
• CPO certification.

Responsibilities

• Assist in organizing and performing general duties, preventive maintenance, and repairs in accordance with operating and safety standards.
• Inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure quality and presentation.
• Routinely restore apartments to make-ready status.
• Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
• Inspect community grounds and buildings to check safety standards and identify maintenance projects.
• Respond to resident requests promptly and provide excellent customer service.
• Promote safe work practices among the on-site team.
• Comply with applicable federal, state, and local laws and Fair Housing regulations.
• Complete other duties as assigned.
• Embody Mill Creek’s mission, values, and brand promise.

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• Employer-sponsored short- and long-term disability insurance
• Life and ADD insurance
• 401(k) with employer matching
• Paid time off, including vacation, sick time, and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED