Service Technician I - Modera Overlake

Mill Creek Residential • Redmond, WA

1d • $21 - $23

About The Position

The Service Technician I maintains the curb appeal and physical condition of an assigned residential community through routine maintenance, painting, cleaning, janitorial work, and groundskeeping. The role involves identifying problems, completing routine service requests and repairs, maintaining vacant apartment homes, and keeping grounds and common areas clean and safe. Work must follow operating and safety standards, with repairs completed safely, reliably, and promptly. The technician is also expected to anticipate and evaluate potential problems and attend to the operational needs of the community.

Day-to-day duties are determined by the Service Manager and assigned according to the technician’s skills, experience, career goals, and the community’s needs. Performance is assessed against company benchmarks, including customer service, inspection readiness, service-request response and quality, make-ready and turnover timing, move-in quality, and expense control.

Requirements

• Ability to take measurements accurately and perform basic arithmetic.
• Ability to safely operate maintenance equipment, including leaf blowers, pressure washers, hand and power tools, transfer aids, snow and ice removal equipment, ladders, landscaping equipment, commercial vacuums, steam cleaners, carpet and floor cleaning equipment, safety equipment, and electric and hand-powered augers.
• Ability to use general office equipment, key-system programmers and software, app-based software, and a personal computer.
• Ability to safely use chemicals, paint, and general cleaning supplies.
• Ability to frequently and safely operate motorized vehicles such as a golf cart.

Nice To Haves

• High school diploma or equivalent (GED) preferred.
• Experience performing maintenance duties helpful.
• Multifamily maintenance experience helpful.

Responsibilities

• Maintain the physical condition and appearance of the assigned community in accordance with operating and safety standards.
• Assist with general duties, preventive maintenance, repairs, cleaning, janitorial work, and groundskeeping.
• Keep buildings, corridors, stairwells, and breezeways free of trash, dirt, debris, and cobwebs.
• Perform maintenance and painting in vacant apartment homes.
• Complete service requests in occupied apartment homes and respond promptly to resident requests.
• Perform routine repairs involving plumbing, electrical, carpentry, flooring, hardware and accessories, locks and keys, pool cleaning and testing, painting, drywall, trash management systems, and other trades as needed.
• Replace light bulbs in common areas and buildings.
• Pressure wash buildings and parking areas as needed.
• Inspect community grounds and buildings routinely to check safety and identify maintenance projects.
• Promote safe work practices among the on-site team.
• Comply with federal, state, and local laws and Fair Housing regulations.
• Perform other duties as assigned and embody Mill Creek’s mission, values, and brand promise.
• Meet company standards for customer service, community inspection readiness, service-request response and completion, repair quality, make-ready and turnover timing, move-in quality, and maintenance expense control.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision coverage.
• Employer-sponsored short- and long-term disability insurance, life insurance, and AD&D insurance.
• 401(k) with employer matching.
• Paid time off benefits, including vacation, sick time, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed