Service Technician II - Modera Loso

Mill Creek Residential • Charlotte, NC

1d • Onsite

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. Work is performed in accordance with operating and safety standards, with requests and repairs completed reliably and promptly. The technician anticipates and evaluates potential problems and focuses on the operational needs of the community.

Requirements

• 1–3 years’ experience performing maintenance duties.
• Ability to read, write, and speak English well enough to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete required paperwork independently.
• Ability to take measurements accurately and perform basic arithmetic.
• General computer skills, including Microsoft Office and property management software.
• Ability to frequently operate maintenance equipment, including hand and power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
• Ability to safely use chemicals, paint, and general cleaning supplies.
• Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

• High school diploma or equivalent (GED).
• Multifamily maintenance experience.
• HVAC certification.
• CPO certification.

Responsibilities

• Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
• Inspect vacated apartments, document required renovations, and re-inspect completed units to ensure high-quality work and presentation.
• Routinely restore apartments to “make ready” status.
• Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
• Inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
• Respond to resident requests in a timely manner and deliver excellent customer service.
• Promote safe work practices among the on-site team.
• Comply with Federal, State, and local laws and Fair Housing regulations.
• Complete other duties as assigned.
• Embody the Mill Creek mission, values, and brand promise.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision coverage.
• Employer-sponsored short- and long-term disability insurance.
• Employer-sponsored life and ADD insurance.
• 401(k) with employer matching.
• Paid time off, including vacation, sick time, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed