Service Technician II - Modera Rincon Hill

Mill Creek Residential•San Francisco, CA

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. The role follows operating and safety standards and ensures requests and repairs are completed reliably and on time. The technician anticipates and evaluates potential problems and attends to the operational needs of the community. The position includes performing general maintenance, preventive maintenance, and repairs; inspecting and preparing vacated apartments; responding to resident requests; and helping maintain safe, attractive community grounds and buildings. The technician also supports compliance with applicable laws and Fair Housing regulations and represents Mill Creek Residential’s mission, values, and brand promise.

Requirements

High school diploma or GED preferred.
1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English sufficiently to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete paperwork independently.
Ability to take measurements accurately and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management software.
Ability to safely operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

Multi-family maintenance experience is helpful.
HVAC certification preferred.
CPO certification preferred.

Responsibilities

Assist with organizing and performing general duties, preventive maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Inspect vacated apartments, document necessary renovations, and reinspect completed units to ensure quality and presentation.
Restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Inspect community grounds and buildings to ensure safety and identify maintenance projects.
Respond to resident requests in a timely manner and provide excellent customer service.
Promote safe work practices among the on-site team.
Ensure compliance with federal, state, and local laws and abide by Fair Housing regulations.
Complete other duties as assigned.
Embody Mill Creek’s mission, values, and brand promise.