Service Team Lead

Aggreko•Reno, NV

20h•Onsite

About The Position

Aggreko is hiring a Service Team Lead based at its Reno, Nevada service center. The role manages a team of more than 20 technical employees, provides functional and technical support, and ensures compliance with safety practices and quality standards. It oversees daily shop operations, including scheduling, fleet and staff deployment, inventory accuracy, and cycle counts. The position also ensures facilities are safe, clean, and operational; handles purchase orders and service execution; and manages fleet maintenance, availability, and reliability. The Service Team Lead drives repair efficiency through accurate repair plans and completion forecasts, promotes adherence to business practices, cost controls, and company policies, and provides reporting and analysis to the Service Center Manager. Responsibilities also include maintaining electronic timesheets and monitoring technician time variance. Aggreko describes its work as keeping customers’ operations running through power, heating, cooling, and oil-free air solutions, serving settings ranging from short-term events to long-term mining operations and remote communities.

Requirements

An associate degree or relevant years of experience; experience in the power generation, HVAC, and/or equipment rental industries is preferred.
Proficiency in Microsoft Office.
Prior experience with an ERP system.
Excellent interpersonal, teamwork, customer service, and leadership skills.
Strong organizational skills and ability to multitask.
Flexibility and adaptability to changing schedules and shifting priorities.
Management experience in a diverse and technical environment.

Nice To Haves

Experience in the power generation, HVAC, and/or equipment rental industries.

Responsibilities

Manage a team of more than 20 technical employees and provide functional and technical support.
Ensure adherence to safety practices and quality standards.
Oversee scheduling and coordinate fleet and staff deployment for daily shop projects.
Maintain inventory accuracy and conduct cycle counts.
Ensure facilities are safe, clean, and operational.
Handle purchase orders and service execution.
Manage fleet maintenance, availability, and reliability.
Improve repair efficiency through accurate repair plans and forecasts of repair completion to meet deadlines.
Promote adherence to business practices, cost controls, and company policies to support profitability, operational efficiency, and harmony.
Provide reporting and analysis for the Service Center Manager.
Maintain electronic timesheets and monitor technician time variance.