Service Team Lead
About The Position
The Service Team Lead leads and supports service technicians while performing advanced vehicle diagnostics, maintenance, and repairs according to manufacturer specifications. The role helps technicians troubleshoot difficult repairs, supports shop productivity by prioritizing repairs and minimizing vehicle downtime, and collaborates with Service Advisors and management to ensure repair completion. The position is paid at a flat rate of $24.00–$72.00 per flat rate hour and may also be eligible for short-term and/or long-term incentives, including bonuses based on team production and productivity. The role requires 3 or more years of Class A / Master Technician-level experience, knowledge of automotive electrical systems, engine performance, drivability, and mechanical repairs, and a valid driver's license with an acceptable driving record. Subaru dealership experience and manufacturer or ASE certifications are listed among the qualifications. A high school diploma or equivalent and age 18 or older are required. The schedule is a five-day work week, with Sunday and one rotating day off. The employer offers factory training and certification opportunities, along with a benefits package that includes medical, dental, and vision plans; paid holidays and PTO; short- and long-term disability; paid life insurance; a 401(k) retirement plan; an employee stock purchase plan; learning resources; vehicle purchase discounts; and wellness programs. Reasonable accommodations may be made to enable individuals to perform essential functions.
Requirements
- At least 3 years of Class A / Master Technician-level experience.
- Knowledge of automotive electrical systems, engine performance, drivability, and mechanical repairs.
- A valid driver's license in the state of residence and an acceptable driving record.
- High school graduate or equivalent.
- At least 18 years old.
Nice To Haves
- Subaru dealership experience.
- Manufacturer and/or ASE certifications.
Responsibilities
- Lead, mentor, and provide technical guidance to service technicians to support quality repairs and efficient shop operations.
- Perform advanced vehicle diagnostics, maintenance, and repairs according to manufacturer specifications.
- Assist fellow technicians with troubleshooting difficult repairs and identifying solutions.
- Help prioritize repairs and minimize vehicle downtime to support shop productivity.
- Collaborate with Service Advisors and management to ensure repairs are completed.
Benefits
- Medical, dental, and vision plans.
- Paid holidays and PTO.
- Short- and long-term disability.
- Paid life insurance.
- 401(k) retirement plan.
- Employee stock purchase plan.
- Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
- Competitive pay.
- Short-term and/or long-term incentives, including bonuses based on team production and productivity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
