Service Team Lead

Lithia & Driveway•Thousand Oaks, CA

About The Position

The Service Team Lead guides and supports service technicians while performing advanced vehicle diagnostics, maintenance, and repairs according to manufacturer specifications. The role helps maintain repair quality and shop efficiency by mentoring technicians, assisting with difficult troubleshooting, and supporting repair prioritization to minimize vehicle downtime. The position is paid at a flat rate of $24.00–$72.00 per hour and may be eligible for short-term and/or long-term incentives, including bonuses based on team production and productivity. The stated schedule is a five-day work week, with Sunday and one rotating day off.

Requirements

At least 3 years of Class A / Master Technician-level experience.
Knowledge of automotive electrical systems, engine performance, drivability, and mechanical repairs.
Acceptable driving record and a valid driver's license in the state of residence.
High school graduate or equivalent.
Must be 18 years or older.

Nice To Haves

Subaru dealership experience.
Manufacturer and/or ASE certifications.

Responsibilities

Lead, mentor, and provide technical guidance to service technicians to support quality repairs and efficient shop operations.
Perform advanced vehicle diagnostics, maintenance, and repairs according to manufacturer specifications.
Assist fellow technicians with troubleshooting difficult repairs and identifying solutions.
Support shop productivity by helping prioritize repairs and minimize vehicle downtime.
Collaborate with Service Advisors and management to ensure completion of repairs.

Benefits

Competitive pay
Medical, dental, and vision plans
Paid holidays and PTO
Short- and long-term disability
Paid life insurance
401(k) retirement plan
Employee stock purchase plan
Lithia Learning Center
Vehicle purchase discounts
Wellness programs
Short-term and/or long-term incentives, including bonuses based on team production and productivity