Service Team Lead
About The Position
Aggreko is hiring a Service Team Lead based at its Reno, Nevada service center. The role manages a team of more than 20 technical employees, providing functional and technical support while ensuring adherence to safety practices and quality standards. The Service Team Lead oversees daily service center operations, including scheduling, fleet and staff deployment, inventory, facilities, purchase orders, service execution, and fleet maintenance. The position also drives repair efficiency, cost control, operational effectiveness, and compliance with company policies, and provides reporting and timesheet support to the Service Center Manager.
Requirements
- Minimum of an associate’s degree or relevant years of experience.
- Management experience in a diverse and technical environment.
- Proficiency in MS Office.
- Prior experience with an ERP system.
- Excellent interpersonal, teamwork, customer service, and leadership skills.
- Strong organizational skills and ability to multitask.
- Flexibility and adaptability to changing schedules and shifting priorities.
Nice To Haves
- Experience in the power generation, HVAC industry, and/or equipment rental.
Responsibilities
- Manage a team of 20+ technical employees, providing functional and technical support and ensuring adherence to safety practices and quality standards.
- Oversee scheduling and coordinate fleet and staff deployment for daily projects in the shop.
- Maintain inventory accuracy and conduct cycle counts.
- Ensure facilities are safe, clean, and operational.
- Handle purchase orders and service execution.
- Manage fleet maintenance, availability, and reliability.
- Improve repair efficiency through accurate repair plans and forecasts of repair completion dates.
- Drive adherence to business practices, cost controls, and company policies to support profitability, operational efficiency, and harmony.
- Provide reporting and analysis for the Service Center Manager.
- Maintain electronic timesheets and technician time variance.
Benefits
- Competitive compensation package.
- Annual bonus program tied to company and individual performance.
- No-premium-cost medical plan option available.
- Paid training programs.
- Career growth opportunities.
- Tuition reimbursement.
- Safety-focused culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
