Service Scheduling Coordinator

Kaeser Compressors USA•Carrollton, TX

2d•$42,500 - $48,000

About The Position

The Service Scheduling Coordinator is a key member of a close-knit service coordination team at a compressed air supplier. The role plans service technicians’ workdays, coordinating scheduled and emergency assignments to help ensure work runs smoothly and productively. It also provides front-line customer support by listening to customer challenges and finding solutions. The coordinator prepares and follows up on service assignments, including requesting parts and equipment, following up on service reports, and preparing for invoicing. Success in the role requires strong written and verbal communication in English and Spanish, comfort working with complex data systems such as SAP, an organized approach to handling multiple tasks, scheduling experience, and the ability to build good relationships with customers and colleagues. The position is hourly, with an annual pay range of $42,500–$48,000, commensurate with experience. The company describes a collaborative workplace, opportunities for knowledge exchange, courses, and training, and an excellent benefits package.

Requirements

Strong verbal and written communication skills in English and Spanish.
Comfort working with complex data systems; the company uses SAP.
Ability to juggle multiple tasks and maintain a structured approach to work.
Experience in scheduling.
Ability to build good relationships with customers and colleagues.
Enjoy helping customers and colleagues and doing detail-oriented work.

Responsibilities

Organize service technicians’ workdays and coordinate scheduled and emergency assignments.
Provide front-line customer support by listening to challenges and finding solutions.
Request parts and equipment for service assignments.
Follow up on service reports.
Prepare for invoicing.
Collaborate with the service coordination team and across departments.