Service Scheduling Coordinator

Kaeser Compressors•Carrollton, TX

2d•$42,500 - $48,000

About The Position

The Service Scheduling Coordinator is part of a close-knit service coordination team at a compressed air supplier. The role plans and organizes service technicians’ workdays, including scheduled and emergency assignments, and helps ensure the work is completed smoothly and productively. The coordinator also provides front-line customer support, listens to customer challenges, and finds solutions. The position handles service-assignment preparations and follow-up, including requesting parts and equipment, following up on service reports, and preparing for invoicing. Success requires strong English and Spanish communication skills, comfort working with complex data systems such as SAP, the ability to manage multiple tasks in a structured way, scheduling experience, and relationship-building skills. The company describes a collaborative workplace focused on customer satisfaction and energy-efficient industry solutions. It offers knowledge exchange, courses, and training. This is an hourly position with an annual compensation range of $42,500–$48,000, commensurate with experience.

Requirements

Strong verbal and written communication skills in English and Spanish.
Comfort working with complex data systems; the company uses SAP.
Ability to manage multiple tasks simultaneously and work in a structured manner.
Experience in scheduling.
Ability to build good relationships.

Responsibilities

Organize service technicians’ workdays and coordinate scheduled and emergency assignments.
Provide front-line customer support, listen to challenges, and find solutions.
Request parts and equipment for service assignments.
Follow up on service reports.
Prepare for invoicing.
Collaborate with the service coordination team and colleagues across departments.