Service Sales Specialist
About The Position
Trane Technologies is hiring a Service Sales Specialist in Brea, California, to provide sales support in the Existing Building Services market. The position works closely with Account Managers and owner/operator customers, supporting HVAC systems and equipment product selections, applications, proposals, and sales development. The role also supports service sales growth, customer satisfaction, and improvements to the customer experience. The work arrangement is onsite Monday through Thursday, with flexibility to choose the work location on Fridays based on work needs. The role is not designated as safety sensitive.
Requirements
- Associate or bachelor's degree and two years of administrative experience, or an equivalent combination of education and experience.
- Strong communication skills.
- Ability to multitask and take a proactive approach, working independently as well as part of a team.
- Proven ability to prioritize tasks and meet tight deadlines in a fast-paced environment.
- Valid in-state driver's license with no major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, multiple smaller infractions, or preventable collisions in the previous three years.
Nice To Haves
- Candidates without a four-year degree are encouraged to apply; practical experience, relevant skills, and alignment with the company's leadership principles are prioritized.
Responsibilities
- Support assigned Account Managers and their customers with HVAC systems and equipment product selections, applications, proposals, and sales development.
- Quote, close, and transition Technician Leads and other service repair work under the direction of Account Managers.
- Generate, interpret, and print assigned reports related to the service business.
- Communicate effectively with other team members.
- Develop proficiency in contract renewals and estimating to provide backfill coverage when counterparts are out of the office.
- Assist with service sales growth and solutions by teaming with Account Managers in the assigned territory.
- Improve customer satisfaction by investigating concerns, advising on corrective actions, and communicating with customers and coworkers.
- Understand the market and help develop tactical strategies to improve the customer experience.
- Keep abreast of external market conditions and internal requirements related to the portfolio.
Benefits
- Health insurance and holistic wellness programs, including incentives, available from day one for employees and their families.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
