Sales & Service Specialist

Golf Ranch•Grand Prairie, TX

3d•Onsite

About The Position

The Sales & Service Specialist is Golf Ranch’s first point of contact for guests, combining hospitality, product knowledge, and strong communication to help guests enjoy their time on-site. The role involves answering questions, making recommendations, and helping guests learn about memberships, events, promotions, and other offerings. This part-time position is based in Grand Prairie, Texas, pays $14 per hour, and reports to the General Manager. Evening availability is currently required for consideration. The schedule also requires flexibility to work evenings, weekends, and holidays. The specialist may support daily operations across the range, concession, or retail areas and assist with events, leagues, and group outings.

Requirements

Must be 18 or older.
Warm, approachable personality and strong communication skills.
Ability to multitask and remain professional in a fast-paced setting.
Comfort learning new systems, such as POS, booking, or membership platforms.
Schedule flexibility, including evenings, weekends, and holidays; evening availability is currently required for consideration.
Ability to walk, stand, and interact with guests for extended periods.
Ability to lift, carry, bend, and set up items weighing up to 50 pounds.
Comfort working in a high-volume, fast-paced environment, including outdoors in varying weather conditions.

Nice To Haves

Passion for golf, sports, or community-driven experiences.
Experience with point-of-sale, booking, or CRM software.
Customer service or retail experience, ideally in hospitality, recreation, or entertainment.

Responsibilities

Greet guests, assist with check-in, and help ensure they feel welcome.
Provide accurate, friendly information about memberships, events, promotions, and other Golf Ranch offerings.
Build connections with guests and foster a sense of belonging in the Golf Ranch community.
Guide guests toward relevant purchases, including memberships, gift cards, and experiences, without using a high-pressure approach.
Handle front-desk transactions, payments, and inquiries accurately and professionally.
Promote programs and events with enthusiasm and knowledge.
Assist with daily operations across the range, concession, or retail area as needed.
Coordinate with teammates and managers to support a smooth guest experience and communication across shifts.
Contribute ideas to improve sales processes and service delivery.
Help prepare for and support special events, leagues, and group outings.