Service Sales Representative

Baker Roofing Company•Chesapeake, VA
•$65,000 - $100,000

About The Position

Baker Roofing Company is hiring a Commercial Roofing Service Sales Representative to develop, manage, and maintain a client base for its commercial repair division. The company is 100% employee-owned and offers a structured, paid four-month Sales Training & Development Program that includes roofing fundamentals, hands-on field training, and self-paced learning. The representative develops accounts, meets sales goals, generates repair and service leads, consults with customers on roofing repairs, and supports project operations. The role involves field visits, physically accessing roofs to evaluate conditions and estimate repairs, and using Salesforce CRM and BOX to manage accounts, document roof conditions, schedule work, and develop proposals. The representative also participates in customer and industry events, ongoing training, and account-related receivables duties when directed.

Requirements

  • High school graduation is required.
  • At least three years of related outside sales or business development experience.
  • Valid driver's license.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Excellent written and verbal communication skills.
  • A motivated, professional, self-starter attitude.
  • Ability to work independently in the field and manage priorities and a calendar.
  • Ability to remove a ladder from a vehicle ladder rack, set it up, and climb it to access roofs safely.
  • Ability to lift and carry items weighing 50 pounds.
  • Ability to stand, walk, and balance for long periods.
  • Ability to repeatedly or continuously use abdominal and lower back muscles over time without fatigue.
  • Ability to see details at close range.
  • Ability to perform repetitive movement, bending, twisting, kneeling, crouching, stooping, or crawling.
  • Strict adherence to safety policies, procedures, and regulations.

Nice To Haves

  • Bachelor's degree.
  • Commercial roofing sales experience.
  • Experience with a CRM system and estimating software.

Responsibilities

  • Develop new accounts and manage existing customer accounts.
  • Meet monthly, quarterly, and annual sales goals.
  • Communicate consistently with customers and promote company services.
  • Generate repair and service leads through cold calling, door knocking, referrals, service hand-offs, account management, and networking.
  • Use Salesforce CRM daily to manage accounts, schedule activities, develop proposals, and record sales-related work, including calls, inspections, customer meetings, door knocking, and pipeline activity.
  • Consult on and specify roofing system repairs that meet customer needs and comply with industry standards.
  • Access roofs to estimate and analyze existing roof conditions, including performing core cuts when applicable.
  • Participate in and coordinate trade shows, architect, property manager, and hospitality expos, and marketing functions.
  • Use BOX to manage and document field roof conditions and develop repair proposals.
  • Participate in sales meetings, internal trainings, manufacturer seminars, and conferences for continued industry education and development.
  • Provide the operations team with information and support needed for project success.
  • Assist with receivables duties associated with assigned accounts when directed by management.

Benefits

  • Benefits beginning on Day 1.
  • Weekly pay.
  • Annual paid holidays and PTO.
  • Medical, dental, and vision insurance.
  • Company vehicle, cell phone, and laptop.
  • Competitive base pay plus uncapped commission; stated OTE of $65,000–$100,000.
  • 401(k) matching: 100% match up to 3% and 50% match at 4% and 5%.
  • Employee Stock Ownership Plan, subject to applicable waiting and vesting periods.
  • Employee Assistance Program.
  • Paid four-month Sales Training & Development Program.
  • Family-oriented culture and work-life balance.
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