Service Sales Representative

Pavion•Altamonte Springs, FL

About The Position

Pavion is seeking a motivated Service Sales Representative to join its security business unit. Pavion provides fire, security, and communication integration solutions, including the design, installation, service, and maintenance of fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. The representative will develop new service sales opportunities, grow existing customer accounts, and manage sales activities across an assigned territory. The role involves frequent field engagement with customers and prospects, collaborating with operational and technical teams, and using CRM tools to manage the sales pipeline and forecast.

Requirements

At least 3 years of experience in B2B sales, service sales, or a related customer-facing role.
Demonstrated success developing new business through outbound prospecting and relationship-building activities.
Experience managing opportunities through a structured sales process from prospecting to close.
Strong verbal, written, and interpersonal communication skills.
Proficiency with CRM tools and systems for managing pipelines, forecasts, and sales activities.
Proficiency with Microsoft Office applications.
Strong organizational and time management skills, with the ability to manage multiple opportunities and priorities simultaneously.
Self-motivated, with the ability to work independently and manage an active sales territory.
Ability to spend a significant portion of time in the field meeting with customers and prospects.

Nice To Haves

Experience selling service agreements, managed services, recurring revenue offerings, consulting services, or other service-based solutions.
Experience selling services within security, fire, professional services, building technologies, or related industries.
Experience working in a field-based sales environment with frequent customer meetings and territory management responsibilities.
Demonstrated success growing a territory through proactive business development activities.

Responsibilities

Identify, prospect, and develop new service sales opportunities through outbound sales activities, including cold calling, canvassing, networking, referrals, and in-person customer visits.
Generate new business opportunities through consistent market presence and customer engagement.
Identify opportunities to expand service offerings within existing customer accounts.
Conduct customer meetings, site visits, and presentations to communicate the value of Pavion's service offerings.
Build and maintain relationships with new and existing customers to understand their needs and identify service solutions that provide ongoing value.
Manage all stages of the sales cycle, from prospecting and qualification through proposal development, negotiation, and close.
Develop and maintain a pipeline of opportunities sufficient to achieve sales objectives.
Develop and execute territory plans to support revenue growth and business development goals.
Prepare, present, and follow up on service proposals aligned with customer needs and business objectives.
Use CRM tools to document sales activities, manage opportunities, and maintain forecast accuracy.
Analyze customer, pipeline, and sales performance data to prioritize activities and maximize sales effectiveness.
Collaborate with operational and technical teams to develop customer solutions and support successful service delivery.
Perform other duties as assigned.