Service Sales Rep

ASSA ABLOY • Portland, OR

1d

About The Position

The Service Sales Representative supports the growth of ASSA ABLOY Entrance Systems’ local service business and a portion of its local Key Accounts business. The role interfaces with customers, field technicians, other departments, and management, with a focus on customer service. The representative develops new account opportunities, maintains relationships with existing customers in the territory, and communicates with customers about work schedules and expectations.

Requirements

• 2–3 years of experience in a business development or sales environment.
• Strong organization and time-management skills.
• Ability to work well in a group and team environment.
• Self-motivated, with problem-solving skills and the ability to manage multiple projects.
• Professional appearance and a positive attitude.
• Ability to remain composed under pressure.
• Accuracy and attention to detail.
• Strong analytical skills.
• Ability to take direction well.
• Excellent verbal communication and follow-up skills.
• High-energy, results-oriented approach.
• Reliable and disciplined.
• Working knowledge of Microsoft Office products.
• Familiarity with CRM systems.
• Strong communication, negotiation, and follow-up skills.

Nice To Haves

• Marketing or business degree.

Responsibilities

• Meet monthly and quarterly service sales quotas.
• Meet monthly and quarterly service quoting quotas.
• Understand and use the company’s quoting and CRM processes and systems.
• Submit forecasts and reports in a timely and legible manner.
• Make continual in-person visits to local end users.
• Maintain relationships with major customers and develop relationships with new prospects.
• Provide customers with requested service reports.
• Understand AAADM Certification.
• Know the functions and use of door hardware and electric door hardware.
• Participate in customer complaints and the resolution process.
• Understand competitors’ pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Understand the workflow with Dispatch and the Administrative Assistant in the local District.
• Perform other related duties as required or assigned.

Benefits

• Competitive pay.
• Health insurance options.
• Retirement plans.
• PTO and paid holidays.
• Tuition reimbursement.
• Service awards.
• Health, dental, and vision plans.
• 401(k) with company matching.
• Short- and long-term disability insurance.
• Life and accidental insurance.
• 15 PTO days and 11 paid holidays.
• Flexible scheduling.
• Structured onboarding.
• Access to online courses and ongoing training.
• Length of Service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed