Sales Service Rep
About The Position
The Sales Service Representative supports strategic sales initiatives in an assigned sales region and collaborates closely with Sales Representatives. The role executes company programs and initiatives, ensures compliance with company policies, and provides merchandising and sales support. It also builds relationships with new and existing customers and helps Sales Representatives address customer needs and concerns. The position is paid $25–$30 per hour, depending on experience, and includes a car allowance, mileage reimbursement, and a cell phone allowance. The schedule is Monday through Friday.
Requirements
- High school diploma or GED certificate.
- 1–2 years of work experience in customer service, merchandising, or sales.
- Ability to drive to customer locations using personal transportation; mileage and gasoline reimbursement are provided.
- Valid driver’s license, clean driving record, reliable vehicle, and valid insurance.
- Exceptional organization and ability to multitask.
- Ability to travel as needed; minimum travel required.
- Analytical and computer literate.
- Strong communication skills.
- Ability to manage a high volume of customer calls and emails professionally and efficiently.
- Customer service skills focused on problem-solving and building lasting relationships.
- Comfort using business applications and computer systems to manage orders, data, and customer records.
- Attention to detail and accuracy when supporting sales programs and initiatives.
- Collaborative approach and ability to partner effectively with the sales team.
Responsibilities
- Maintain a detailed call routine with a designated ledger of customers.
- Maintain and execute company programs and initiatives, including racks, plan-o-grams, ordering, and merchandising activities.
- Respond promptly to customer needs and concerns by phone or email.
- Help find solutions to customer challenges.
- Identify and reduce out-of-stocks on shelves.
- Ensure products are fresh and within date-code parameters.
- Ensure plan-o-gram execution, marketing best practices, and compliance in stores.
- Identify display opportunities and maximize display positioning.
- Ensure products are properly displayed, priced, and identified.
- Perform other tasks and duties as assigned.
Benefits
- Day 1 health and wellness benefits
- Employee stock purchase plan
- 401(k) employer matching
- Education assistance
- Paid time off
- Car allowance
- Mileage reimbursement
- Cell phone allowance
- Competitive pay and benefits
- Growth opportunities
- Safe and inclusive working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
