Sales Service Rep

PFG | Performance Good Group•Boston, MA
•$25 - $30

About The Position

Core-Mark is a marketer of consumer goods serving convenience retailers across the U.S. and Canada. The Sales Service Representative supports strategic sales initiatives in an assigned region and collaborates closely with Sales Representatives. The role executes company programs and initiatives, ensures compliance with company policies, and provides merchandising and sales support. It also builds relationships with new and existing customers and helps Sales Representatives address customer needs and concerns. The role is scheduled Monday through Friday and pays $25–$30 per hour, depending on experience, with a car allowance and mileage and cell phone allowances.

Requirements

  • High school diploma or GED certificate.
  • 1–2 years of work experience in customer service, merchandising, or sales.
  • Ability to drive to customer locations using personal transportation.
  • Valid driver’s license, clean driving record, reliable vehicle, and proper valid insurance.
  • Exceptional organization and ability to multitask.
  • Ability to travel as needed; minimum travel required.
  • Analytical and computer literate.
  • Strong communication skills.
  • Ability to manage a high volume of customer calls and emails professionally and efficiently.
  • Customer service skills focused on problem-solving and building lasting relationships.
  • Comfort using business applications and computer systems to manage orders, data, and customer records.
  • Attention to detail in supporting sales programs and initiatives while ensuring accuracy.
  • Ability to collaborate effectively with the sales team to support customer satisfaction and growth.

Responsibilities

  • Maintain a detailed call routine for a designated ledger of customers.
  • Maintain and execute company programs and initiatives, including racks, plan-o-grams, ordering, and merchandising activities.
  • Respond promptly to customer needs and concerns by phone or email.
  • Find solutions to customer challenges with assistance.
  • Identify and reduce out-of-stocks on shelves.
  • Ensure products are fresh and within date-code parameters.
  • Ensure plan-o-gram, marketing best practices, and compliance in stores.
  • Identify display opportunities and maximize display positioning.
  • Ensure products are properly displayed, priced, and identified.
  • Perform other tasks and duties as assigned.

Benefits

  • Day 1 health and wellness benefits
  • Employee Stock Purchase Plan
  • 401(k) employer matching
  • Education assistance
  • Paid time off
  • Car allowance and mileage reimbursement program
  • Cell phone allowance
  • Growth opportunities
  • Safe and inclusive working environment with rewards and recognition
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